QaBank.in Cancellation and Refund Policy

Last Updated: 05-Feb-2024

Thank you for choosing QaBank.in. This Cancellation and Refund Policy outlines the terms and conditions for canceling subscriptions and requesting refunds for our products and services.

1. Cancellation Policy:

1.1. Subscription Cancellation:

• Users can cancel their subscription at any time by logging into their QaBank.in account and following the cancellation instructions. The cancellation will take effect at the end of the current billing cycle.

1.2. Termination by QaBank.in:

• QaBank.in reserves the right to terminate or suspend a user’s subscription, with or without notice, for any conduct that violates our Terms and Conditions or for other reasons at our discretion.

2. Refund Policy:

2.1. Digital Products/Services:

• Refunds may be issued for Subscription services within 7 days of the first purchase of the subscription. After this period, no refunds will be granted. Subscription renewals won;’t be subjected to any Refund.

2.2. Subscription Services:

• For subscription services, users may request a refund within 7 days of the first purchase of the subscription. The refund amount will be calculated based on the following formula:Refund Amount = Total Bill − ((Total Subscription Days / Number of Days Passed) ​×Total Bill) − Administrative Charges
  • Total Bill: Subscription Charges
    
  • Number of Days Passed: The number of days that have passed since the subscription purchase.
  • Total Subscription Days: The total number of days in the subscription period.
  • Administrative Charges: A fixed fee deducted for processing the refund.

2.3. Physical Products:

• Currently, no physical goods are available for sale on the website.

3. How to Request a Refund:

3.1. To request a refund, users must contact our Customer Support team using the Cancellation Form available in your Dashboard or you can contact [email protected], within the specified refund period. Refund requests must include the order number and a detailed explanation of the reason for the refund.

3.2. Refund requests are subject to review and approval by QaBank.in.

4. Refund Processing:

4.1. Once a refund request is approved, QaBank.in will initiate the refund to the original method of payment.

4.2. The time it takes for the refund to be credited to the user’s account may vary based on the payment provider’s policies.

5. Non-Refundable Items:

5.1. Some products or services may not be eligible for refunds. These include, but are not limited to, customized or personalized items, downloadable software, and services that have already been provided.

6. Chargebacks and Disputes:

6.1. Initiating a chargeback or payment dispute without first attempting to resolve the issue with QaBank.in may result in the suspension of the user’s account and the forfeiture of eligibility for future refunds.

7. Policy Changes:

7.1. QaBank.in reserves the right to modify this Cancellation and Refund Policy at any time. Changes and clarifications will take effect immediately upon posting on our website.

For inquiries or assistance related to cancellations and refunds, please contact our support team at [email protected].